Nest thermostat

[crtsrvt]

My new nest thermostat doesn't have the word nest on it. and the mounting plate has the google G on it. Is it counterfeit?

[Patrick_Caezza · Accepted solution]

It is real, Google changed the branding from Nest to Google Nest a short while back

[Patrick_Caezza · Accepted solution]

It is real, Google changed the branding from Nest to Google Nest a short while back

[Ryan_G]

Hi crtsrvt,

Thanks for the update!

We are glad that your issue has been resolved and we appreciate your patience while being here in the community.

I'll go ahead and lock this thread and if you have other questions, let us know by creating a new one.

Thanks for your assistance, Patrick_Caezza and Archie.

Best regards,

Ryan

[crtsrvt]

Thanks

[aatienza]

Hey crtsrvt,

Appreciate the help, Patrick_Caezza. I'm dropping by to ensure if everything is covered here. Feel free to let us know if you still need help.

Thanks,

Archie

[aatienza]

Hey crtsrvt,

I'd like to bump in here to make sure that you've seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Thanks,

Archie

[crtsrvt · Accepted solution]

Yes problem solved thanks