Nest thermostat

[Johnko]

Why does ac turn on at times in heat mode?

[Pal721]

Is it possible you have the wires mixed up when you installed the thermostat?

[EdwardT]

Hi folks,

@Pal721, thanks for the help!

@Johnko, tahnks for reaching out. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• When did the issue start?
• How is your Nest Thermostat wired?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi Johnko, 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Johnko,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward