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Nest will go into eco mode like we're not home (eco mode is turned off)

rocketscientist
Community Member

Device software - 6.2-22

Issue:  I work from home and there are periods when there are hours between times when there's movement in front of my thermostat.  I have all of the eco functions turned OFF, but the thermostat will still go into eco mode and not cool my house.  It's ~60 outside and ~75 in the house (I have it set for 68).

The A/C will only kick on when I walk in front of the unit (faceplate will illuminate) or use the app to fiddle with the setting (turn it cooler a degree, then back to 68).

Is anyone else having issues with these things always in eco mode even though you've turned all that off?

13 REPLIES 13

HonkyTonkDonkey
Community Member

Hey friend,

I am experiencing this exactly.  What I have come to realize is that you are in 'away' mode which will trigger an automatic 'eco mode'.  It will launch into whatever settings are within that mode.  I made a post how it goes into 'away' mode and started to blast my air conditioning even though we are in the middle of winter here in Canada.

 

If you haven't figured it out, you probably won't get any help from nest.  I suggest going into the away settings and disabling everything you can find related to 'eco' or 'away'.  It is beyond useless.

Not so different though it's cold and winter here. Nest goes to eco mode and when I just walk in (or start to shiver, if already home) it is impossible to exit ECO from mobile. Seems i need to visit the thermostat before it knows I'm home. Reminds me of early "smart home" comedy 50yrs ago - the sophisticated college prof showing off his sound sensitive kitchen exhaust - but instead of snapping or clapping for the fan slave, the handy tambourine was the only way to activate the sensor. 

dharmikm91
Community Member

I cannot complain more. My nest goes into Eco mode in the middle of the night and the temperature drops. I would hope that next used location to identify if you’re away or not

thehof80
Community Member

Did any of you happy to enroll in eco mode with your power company?  That was the culprit for me, someone else was controlling when I went into eco mode...was painful until I figured that out!

Danno
Community Member

I'm having the exact same issue! Working at home and have disabled all the sensing and away crap and notice the temp has gone up so I check my app and what? ECO Mode! It does it when we leave the house too! I'm going to see if there's anything I've missed regarding sensing or away! 🤔🙄😜

thehof80
Community Member

Check if you enrolled with your power company into eco savings.  That was the culprit for me, I had to call in to cancel.

Skw
Community Member

I am not enrolled in any power company program. We have the same problem - Eco mode starts while we are home - usually in the afternoon when we don’t walk past it much. 

Skardm
Community Member

Yes. 
How do we turn off Eco so it doesn’t go back every hour or so??

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake

HonkyTonkDonkey
Community Member

Hello,

I went under 'settings'.  From there my second option is 'eco'.  I set the 'min' to 'off' and the 'max' to 'off' as well.  It has never been a problem since.

Hey folks,

 

@HonkyTonkDonkey, thanks for the help!

 

@Skardm, how's it going? Were you able to try the steps provided by HonkyTonkDonkey? Let us know if you have questions and we'd be glad to assist.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hey Skardm,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

rocketscientist
Community Member

I got a notification this thread will be locked in 24 hours.
Will this thread at least be archived so others that are having problems, can view and apply workarounds?