Nest

[Bracsis]

Hello.

Nest. Com/w5 is on the Nest.  Tried following trouble shooting and did not work. Only had this fir over a year. Please help.

Thanks

[EdwardT]

Hi Bracsis,

Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your Nest Thermostat to your Wifi. I'd love to know more about this and I have a few questions:

• How far is your Nest Thermostat to your Wifi?
• Have you tried typing in the network name and password manually?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi Bracsis,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba