03-02-2022 11:26 AM
I did have to reset my nest thermostat e today and I'm having problem to connect it again. Thermostat is connecting ok but heat link I'm having trouble. If I try to hold it long enough for it to be restart to manufacture settings and waiting for the blue light to come on it goes on green light. What am I doing wrong. I am trying to connect it from beginning but without the blue light my thermostat won't connect with the heat link .
03-03-2022 04:34 AM
Hi there. Thanks for reaching out. If you see a green light on it, your thermostat is connected to the Heat Link. Have you seen any error codes?
03-07-2022 04:35 AM
Hi, I wanted to check in. Do you need any further assistance with your device? If so, make sure to let me know.
03-08-2022 05:06 AM
Since I haven't heard from you in a while, I'll have to close this thread. Should anything else come up, please open another thread and we'll take it from there. Have a good one and stay safe!