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Nest

PH
Community Member

I did have to reset my nest thermostat e today and I'm having problem to connect it again.  Thermostat is connecting ok but heat link I'm having trouble.  If I try to hold it long enough for it to be restart to manufacture settings and waiting for the blue light to come on it goes on green light. What am I doing wrong. I am trying to connect it from beginning but without the blue light my thermostat won't connect with the heat link .

3 REPLIES 3

CristianC
Community Specialist
Community Specialist

Hi there. Thanks for reaching out. If you see a green light on it, your thermostat is connected to the Heat Link. Have you seen any error codes?

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you need any further assistance with your device? If so, make sure to let me know. 

DragosC
Community Specialist
Community Specialist

Since I haven't heard from you in a while, I'll have to close this thread. Should anything else come up, please open another thread and we'll take it from there. Have a good one and stay safe!