I have had my Nest thermostat for some time. It worked great and always connected to the internet. It was working fine till we went on vacation. When we got back it looked Iike it had had done and update as before we left it said Nest and now it shows Google. I tried to do the rest as per all the boards but it won’t see the network it was on before we left. I have tried many things making sure my phone was on the 2.4ghz network but no matter what I do it won’t see my network. I have even tried to setup the network with out the app same thing won’t see any networks. And each time I go though this whole thing it looses its mind and have to setup without app and network. Then it will work manually. Any clue on what is next and this was a very expensive thermostat and really don’t want to throw it away.
Support told me to buy a new one, saying there was no way the firmware update caused the inability to find Wi-Fi networks, despite the fact it failed immediately after the update. 🤨
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
