10-15-2021 11:32 AM
I do not have a C wire connected which may be the issue.
I opened my thermostat, I see some free slots Y/Y2 and a couple of others, but none that say C.
11-17-2021 12:05 PM
Hey Jomrs,
Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-19-2021 01:48 PM
Hey Jomrs,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
11-21-2021 08:53 PM
Hi there. I figured it out. The C wire was not connected properly. The weird thing is that the thermostat was working well, would just run out of battery from time to time.
11-22-2021 10:36 AM
Hey Jomrs,
Glad to hear you were able to get the issue resolved, and the device is working properly from here. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.
Best regards,
Jake