Never gets to temperature

[BethDavey]

My Nest never gets up to the temperature set. It always says 2 hours to get up to what I’ve set it to. All radiators have TRVs and are on high. Any ideas?

thanks 

[Jhonleanmel]

Hi BethDavey,

Thanks for posting ― let's get this sorted out.

A few questions: what Nest Thermostat do you have? Check this link to know what thermostat you have. Since when has this been happening? Also, what troubleshooting steps have you done so far?

Best,
Mel

[Jhonleanmel]

Hey there BethDavey,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Mel

[EmersonB]

Hello everyone,

@BethDavey just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Mel.

Regards,
Emerson