New WiFi now heat is blowing out cold air

[Springerz]

Hi all, 

I have a nest that has been working fine. We just got a new modem and I had to update my nest so it was connected. Per the directions I had to remove the device and did a factory reset.  My heat is now blowing out cold air.  I have disconnected and reconnected about 3 times but it’s still doing it.  Any help would be appreciated! I have a dual system of forced air heat is gas though and air is electric for ac and heat.  On the info though it only says electric is that right?

[Markjosephp]

Hello Springerz,

It appears that your HVAC configuration was changed during the set up. Let's see what's going on.

A few questions: what type of HVAC system do you have? Were there any changes to its wiring configuration? Also, could you send me a picture of your Nest Thermostat wiring diagram?

Looking forward for your response.

Thanks,

Mark

[Jake]

Hey Springerz,

I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey Springerz,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake