11-23-2022 01:16 AM - edited 11-23-2022 01:17 AM
Hello,
It is definitely unclear which products and which regions will be able to update their Nest Learning Thermostat when the next update, supporting Matter protocol, will be available.
In Europe, it seems we are stuck to 5.9.5-2 and version 6 is not available (who knows why?).
So if EU won't be eligible for future updates... doesn't matter when Matter is here.
Or can we expect to get a future update, including Matter?
And, yes, I know that thermostats automatically update via OTA. The question is not how the update will happen, but if there will be an update at all...
Thanks
12-03-2022 06:07 AM
Hey there @Emmanuel-FR , we're happy to hear about your excitement with the thermostat's update but we don't have any news to share about availability in Europe any time soon . Please be sure to follow us for updates.
12-06-2022 04:17 AM
Hi there again, I was in the area and wanted to check if you received the message my colleagues sent? I know it isn't much, but at least you know a thing. Let me know if you have more questions.
12-08-2022 05:58 AM
Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.