04-17-2022 01:14 AM
Recently the hot water schedule or boost system doesn’t appear to have activated and heated the water. It appears to have happened now that the heating side of the system does not come on because of the change of season
04-19-2022 03:29 AM
Hi there, @Fenboy
Thanks for letting me know. I'm sorry to hear that. Could you tell me please when was the thermostat installed and what specific troubleshooting steps have you tried from our official help page: https://bit.ly/36BagI3 ?
04-21-2022 04:24 AM
Hi there again, Fenboy
I'm just checking in. Did you have a chance to check our last message? Let me know if there's something else I can help you with.
04-25-2022 03:03 AM
Hello there. I see that the thread wasn't updated in a while so I'm going to lock it. If anything comes up, feel free to open a new one.