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No Power message after Restart

Lawrence23
Community Member

Nest Thermostat was showing the wrong indoor temperature (off by 20 degrees).  I did a restart as suggested by the Google support site.  Now the unit displays an E298 Error.  It cannot detect any wires nor power.  C and R wires return roughly 28 volts.

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Lawrence23,

 

Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Lawrence23,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Lawrence23,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake