No Power????

[No_Power]

So my power went off for a few hours and now it is back on and my thermostat is saying “no power” 

what should I do after doing the restart … it Still says “no power”

[MelbaDT]

Hey No_Power, 

Sorry to hear about your thermostat but thanks for reaching out. I want to dig deeper into it. 

A few questions — what specific Nest thermostat is this? Do you see a code on your thermostat display? Also, if what you have is the Nest Thermostat E or the Nest Learning Thermostat, have you tried charging the display using a USB cable for at least an hour? 

Best, 

Melba

[MelbaDT]

Hey there, 

How's it going with your thermostat now? Still need our help with it?

Best, 

Melba

[MelbaDT]

Hi,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba