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No cool option for existing ac unit

Marktl11
Community Member

No cool option for existing ac unit changing over from heat

4 REPLIES 4

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Did it work in the past or is the a recent installation of the Nest thermostat?

If recent, post a picture of the original thermostat's wiring here


To ensure that I see your reply, please tag me using @Patrick_Caezza

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Appreciate your answer here, Patrick_Caezza.

 

Marktl11, I want to jump in to ensure you're good with this. If you still need help, please provide the requested photo above so we could keep the ball rolling. 

 

Best, 

Melba

Ryan_G
Community Specialist
Community Specialist

Hey Marktl11,

 

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

 

Best regards,

Ryan


 

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Best regards,

Ryan