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No current temp reading

rsvlporter
Community Member

Shouldn't I be able to see what the current temperature is in the Nest app or in Google home? This seems kinda ridiculous

9 REPLIES 9

MplsCustomer
Bronze
Bronze

@rsvlporter 

When I access the Google Nest app, it alternates between displaying the name of our Google Nest "home/structure" and the current temperature.  The home.nest.com website does the same thing.

rsvlporter
Community Member

Nope, that's the outside temp.

I have multiple thermostats in my home and none of them show the current temperature in the app.

The only temperature it will show is the set temperature if it is in either heat/cool mode.

It's pretty lame that I can't open the app to glance at the thermostats and see what temperatures reading in my home when I'm not there.

Kinda regretting making the switch to these. Thankfully Costco has a good return policy.

rsvlporter
Community Member

Screenshot_20230316-095736.png

@rsvlporter 

If you tap your thermostat icon in the Google Nest app, you're supposed to be able to see your current and target temperatures for that thermostat:

"Open the Nest app and tap your thermostat on the home screen. Your current and target temperatures will appear in the Nest app, just like on your thermostat."

https://support.google.com/googlenest/answer/9249866?hl=en#zippy=%2Cnest-thermostat-e-and-nest-learn...

Juni
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni

Jake
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help MplsCustomer.

 

I wanted to check in and see if you managed to see MplsCustomer's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Markjosephp
Community Specialist
Community Specialist

Hello rsvlporter,

 

I'm checking back in — how's it going? Still need our help? Let us know so we can assist you right away.

Thanks,

Mark

Why isn't there some type of app setting to change this when the equipment is set to off? Not being able to control what you see in the app makes little too no sense at all.

 

From a Google Home experience standpoint the nest app is disconnected and a huge step backwards.

zoeuvre
Community Specialist
Community Specialist

Hi rsvlporter,

 

Thanks for posting here in Community. I'm sorry for the late reply and to hear about the situation — that is not what we want you to experience. Please be assured that our product team is working non-stop with different partners to bring the best features to the Google Nest devices. So, please let our product team know about it by sending feedback.

 

In the meantime, I'll go ahead and lock this thread after 24 hours. If you run into any more questions in the future, please feel free to create a new thread.

 

I appreciate the help, @MplsCustomer, Mark, Jake, and Juni.

 

Best,

Zoe