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No dial to adjust temp

ForCythia1
Community Member

Why do I not see the dial to adjust temp while away from home?? I get home, scan the QR code, reset, only to find I am unable to adjust while traveling??

2 REPLIES 2

ForCythia1
Community Member

Never mind...I figured it out...no longer on my Nest app but chrome app...Thank you

EduardoN
Community Specialist
Community Specialist

Hi @ForCythia1,

 

Appreciate you reaching out to the community! Gotcha, so the dial for your Nest thermostat isn't popping up in the Nest app, but you can see it in Chrome. Good to know! If anything else comes up or you have any other questions at all, please let us know. We're here to help you out!

 

Best regards,

Eduardo