Not following schedule

[LeeScott]

My nest is no longer following the schedule.

I have eco off, auto schedule off 

I have reset the nest, cleared the schedule, rescheduled the time to heat water but nothing. 

When I boost the hot water, it is fine. 

[Derickf]

Hi @LeeScott,

Thank you for posting in the community. I'm sorry to hear that you are having trouble with your Nest thermostat not following the schedules and only working with hot water. I appreciate the troubleshooting steps you've tried so far. I'm happy to help you.

To gather the necessary information and provide the best assistance, please answer the following questions:

• What type of Nest thermostat do you have? This article might be helpful: How to tell which Nest thermostat you have.
• Are you able to control the heating manually?
• What type of heating system do you have?
• Have you recently had service or maintenance on your electrical or heating system?

I'll be waiting for your reply.

Best regards.

Derick.