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Not getting the code sent to my email to access my Nest thermostat

Bernie
Community Member

I've used the Nest thermostat for 4+ years, but now I have lost access. It is saying it is sending a code to my email address, but it never arrives. I've been trying to access The Nest Thermostat now for 3 days. 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Bernie,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Bernie,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Bernie,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake