Hello everyone,
I'm dropping by to make sure you've found the answer you're looking for.
Thanks for sharing the steps of what you've done to have your concern rectified, @tbone1.
@Brichard66, I'm sorry to hear that you're having trouble controlling your Nest Thermostat from your phone. To assist you better, could you provide more details about the issue you're facing? Are you encountering any messages, or is the app not responding at all?
In the meantime, here are a few general troubleshooting steps you can try:
- Ensure that your phone has a stable internet connection. Sometimes, connectivity issues can prevent remote control.
- Make sure you have the latest version of the Nest app installed on your phone. Updates often include bug fixes and improvements.
- Try restarting your Nest Thermostat by going to the device settings or disconnecting and reconnecting it.
- Confirm that you are logged into the correct Nest account on both the thermostat and the app.
- A simple restart of your phone can sometimes resolve connectivity issues.
- If the problem persists, you might consider resetting the network settings on your phone or the thermostat.
I hope this helps and that you can regain control of your Nest Thermostat soon.
Best regards,
Mark
