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Please help-complaint escalation

Jodey
Community Member

Please can someone help. I have a faulty nest thermostat and I paid for an electrician to set it up and he advised it was faulty and I went to Argos to purchase another one which works. I’m stuck with a thermostat that doesn’t work and the advisor said for th to help they must troubleshoot it which means paying for an electrician to cone back to try and hook it up to confirm it doesn’t work. I’m so frustrated about the service. Please help. Reference number is 0-7427000031521

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Jodey,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Jodey,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Jodey,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake