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Power connector

Sangjin
Community Member

just got the Power connector per recommendation.

I am not sure where I have to install it. :(. 

Anyone can help?  

0427231031b_HDR-1.jpg

 

10 REPLIES 10

David_K
Platinum Product Expert
Platinum Product Expert

See the "Where to install the Nest Power Connector" section of this help article:
Nest Power Connector - Google Nest Help

It links to the installation guides as well. There's also a brief video overview here:
How to Install a Nest Power Connector for Your Nest Thermostat - YouTube

zoeuvre
Community Specialist
Community Specialist

Hi Sangjin, 

 

I wanted to check and see if you managed to see the information that davidking has shared. Also, please be reminded that Nest Power Connectors can only be insatalled through your furnace control board along with where the other end of your thermostat wires are connected.

 

Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

 

Thanks for your help, @David_K

 

Best,

Zoe 

Sangjin
Community Member

I am curious whether I need to install power connectors for each thermostat.

I have 3 thermostats.   

zoeuvre
Community Specialist
Community Specialist

Hi there,

 

Thanks for getting back to us, and I’m sorry for the late response. Yes, you need to install one Nest Power Connector per Nest Thermostat.

 

Regards,
Zoe

zoeuvre
Community Specialist
Community Specialist

Hi there,
 

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
 

Thanks,

Zoe

zoeuvre
Community Specialist
Community Specialist

Hello Sangjin,
 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

 

All the best, 

Zoe

Sangjin
Community Member

App is saying to install Nest Thermostat I need to install "Power connector" first.

"Power connector" Install manual says, upgrading the "Nest Thermostat" first.

I am confused and wondering what is the first thing to do. 

 

Jake
Community Specialist
Community Specialist

Hey Sangjin,

 

I wanted to follow up and see if I could be of any help. I found an article with more details on the Nest Power Connector. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hi Sangjin,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake