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Program and override needed

BigStu
Community Member

‎07-20-2024 01:33 PM

The system really needs a program button and an override button.

 

There are times when I tell the system to go to a certain temperature set point and after I do so I find that the system has decided that I am either not home or something else and gone back to the programmed temperature instead of what I told it to.

This is highly annoying if I am say 2 hours away and I know that when I get home I want the house cool. I set the house to a temperature but by the time I get there I find out it decided to go back into eco, or go into a very high temperature because for some reason it set to a temperature I'd like the house to be in the winter instead of what I'd like it to be in the summer. I know how to do and change the schedules, and if I weren't home I'd be fine with it at that temperature. 

 

If I could tell the system to override the programming, at least until a certain time, or just until I tell it to go back to program. that would be preferred.

Going through the help system and putting in feedback took me to a page with several links, the links didn't send me to these forms directly, it's that they sent me to posts in these forms.

 

I went to both the same feedback, and send feedback to Google nest, and they both took me to specific posts. from this page.

 

https://support.google.com/googlenest/gethelp?sjid=8519386022457353891-NC

Also, 

 

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mejiacruz
Bronze
Bronze

‎07-24-2024 05:53 PM

Hi @BigStu,

 

I understand that having your thermostat behave in an unexpected way can be frustrating, especially when it doesn't maintain the temperature you've set. I'll be happy to provide you with the instructions on how to disable Eco Mode on your Nest Thermostat.

 

On the thermostat:

  1. Press the thermostat ring to open the Quick View menu.
  2. Turn the thermostat ring to choose Eco > press the ring to select it.
  3. select Stop Eco to return the thermostat to its regular temperature schedule.

To turn off Home/Away Assist in the Google Home app, follow these steps:

  1. Open the Google Home app.
  2. Tap on the device you want to manage.
  3. Select Settings.
  4. Select Home/Away Assist.
  5. Toggle off the Home/Away Assist switch.

If after following those steps you still need assistance please let us know so we can assist you further.

 

Best regards.

Josh


 

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