Promotional discount for gen 2 to gen 4 upgrade

[jbwyss]

Never got email for $140 promotional discount to upgrade gen 2 Nest to gen 4.  How can I apply to get discount?

[AndersC · Accepted solution]

Hi there,

Thank you for posting in the community. I understand you didn't receive an email with the promotional discount for a Nest Learning Thermostat (4th gen) due to the Upcoming end of support for Nest Learning Thermostats (1st and 2nd gen). I'm happy to assist you.

Could you please confirm the model of your Nest Thermostat devices and if they are still associated or set up to your accounts?

In case you were unable to locate the promo code, could you please check your spam or junk folders? The emails are occasionally filtered there.

If you've already checked and can't find it, or if you were unable to use it for some reason, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Keep me posted.

Regards,

Anders

[Nancest56]

I didnt get mine as well??????

[AndersC · Accepted solution]

Hi there,

Thank you for posting in the community. I understand you didn't receive an email with the promotional discount for a Nest Learning Thermostat (4th gen) due to the Upcoming end of support for Nest Learning Thermostats (1st and 2nd gen). I'm happy to assist you.

Could you please confirm the model of your Nest Thermostat devices and if they are still associated or set up to your accounts?

In case you were unable to locate the promo code, could you please check your spam or junk folders? The emails are occasionally filtered there.

If you've already checked and can't find it, or if you were unable to use it for some reason, the team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Keep me posted.

Regards,

Anders

[FSDavis]

I have the same issue

[AndersC · Accepted solution]

Hi @FSDavis,

Thank you for replying. Please confirm the information provided above, otherwise, you can fill out the form so someone will reach out to you via email.

Regards,

Anders

[FSDavis]

Thank you, I have completed the form. 

[FSDavis]

What happens next? 

[FSDavis]

What is the next step in this process?

[FSDavis]

Someone stating they were from google called me this morning and requested that I provided a verification code that was texted to me. I refused to provide the code to them for security purposes. This seems counter intuitive given the code  sent by google literally states that I am not supposed to share it with anyone. Please help, this is a long and painful process to get two additional codes for devices your organization knows that we have no different than the 3 devices that we initially provided codes for. I have sent serial numbers opened multiple tickets and now I need to talk to someone? 

[JayTripper]

I don’t have a promo code for the g2 to g4 nest thermostat update.    Please send one!  Thanks. 

[agomez1966]

Please I filled out the form but did not get anything for promotional discount 

[MillDL]

Hi Anders,

I have the same problem.  I have 4 Nest thermostats for which Google is discontinuing support and I received an email with a link for only 3 promotional discounts.  I am waiting to upgrade until I can do all 4 at once.

[Tinyariana07]

At you’ve received something. I haven’t received anything.

[justageek]

I have the same issue - just submitted the form with info requested.

Thank you!

[sashhealey]

nest 2.21 still on account

[JKlos]

Hi. I received a promo code for one thermostats discount but not my second one. I have two installed on my house. Can you help? Thanks. 

[Pridham6001]

Model Display -2.6, Backplate-2.5

Serial #- 02AA01AB461204VB

[davisma]

Hi didn't receive a Discount code I have two GEN 2 Thermostats

[davisma]

I also just filled out the form

[Pridham6001]

How difficult van they make this for their customers. Let me know if you get your promo code.

[Pridham6001]

I filled out the form so please send me a promo code by email to buy new Gen4 Nest Thermostat.

[Jlowet]

Hi Anders,

I have the same issue: I own 6 Gen 2 nest thermostats (in two separate homes), but didn’t receive an email with a promo code to upgrade. Any assistance would be fantastic!

thanks,

Jon

[Argonaut1]

Why am I not allowed to get promotion price?  I have two Nest thermostats, two separate homes.  I got one upgraded but not the ohter

[Hikkiwaiwai]

Hi

I had 2 gen 2 thermostats in my house and paid full price upgraded to gen 4 for both. I didn’t know about promotion until today. Is there any way to get discounts in any way?

[Rodrigo6]

Hello anders, I have a bigger problem, I have 7 gen 2 nests and for the discount code I just got 3 discounts. What can I do to fix this. 

[Rodrigo6]

Hello anders, I have a problem also with the discount but I got nothing left to do. I have 7 thermostats gen 2 and I just recieved a discount code for 3. What can I do please help.

[ionp]

I need the upgrade discount codes for 2 Nest generation 2 thermostats; I did not receive the upgrade email

[Bgold675]

Hi i have received the email multiple times and followed the link. Does not allow me to receive the discount. Very frustrating. 

[Jordan425]

I saw the discounts yesterday when I clicked on the regular link, today I don' t see it on the check out screen.

Jordan425

[Mfalrn]

How do i get the code to upgrade

[Uli3]

I need 2 more gen 4 thermostat’s with the discount as I have 2 different homes

please let me know how to do that

[softstudus]

I are currently having a second generation Nest I need the upgrade to the 4th generation so I can use my app again

[Maryalex]

HDCG0B

gen 2 nest thermostat not supported please send me the promo code 

[HMS]

Can you send me the firm as well # 

[DVAN]

I have a 2nd generation Nest Thermostat and never received the promo to upgrade to a 4th generation thermostat. How do I get one? 

[HMS]

The link isn't working for the form.  What did you need.

[Kpotalivo]

I have two 2nd generation thermostats. I also never received the email regarding the 40% discounts. My user name is Kpotalivo 

[Vraghavendra67]

2nd generation thermostats with yellow bubble 

[dutkadmytro]

Where does it find my upgrade promotional offer?

# 

[CDB93]

I have a 2nd gen nest thermostat. Same issue. No promo code sent.