cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Reconnecting nest to heating controls

Evenbiggermc
Community Member

My wife in her drive to save on fuel costs has unplugged our nest thermostat and this morning is complaining there is no hot water, surprise surprise, now I have retrieved the nest thermostat from the cupboard she hid it in I now cannot reconnect the thermostat to the WiFi  any suggestions? 

4 REPLIES 4

Markjosephp
Community Specialist
Community Specialist

Hello Evenbiggermc,

Thank you for taking the time to let us know about your inquiry.

Were there any changes to your Wi-Fi network as well? You can try rebooting your router and thermostat to refresh their connections. Also, a power-related issue could cause the thermostat to disconnect from the network in order to save the battery. Check its power readings in the Technical Info settings.

 

Let me know how it goes.

 

Regards,

Mark

Hey there,

 

Checking back in — how's it going? Still need our help?

Thanks,

Mark

Hi thanks for getting back to, I should have updated my request as I sorted it ages ago. 

 

Hi Evenbiggermc,

 

Sounds great! I'm glad to hear that it's up and running again. It looks like we have come to a solution, so I'm going to lock this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

 

Regards,

Mark