Refund on product

[Cjpetru]

How can I speak to a customer service representative to return the thermostat. It blew a fuse and heated up. I tried to take it back to Best Buy but was past the 14 day window. Cost me another $200 for an a\c guy to come out and fix my fuse.

[Jenelyn_O]

Hi Cjpetru,
 

Thanks for reaching out. I'm sorry for the delay. Please fill out this form with the needed information and let us know once you're done.
 

Best,

Jenelyn

[Jenelyn_O]

Hi there,

Checking in — were you able to fill out the form? Please let me know once you're done. 

Thanks,

Jenelyn

[Jenelyn_O]

Hello there,

It's me again! Please fill out the form with the needed information and let us know once you're done.

Regards,

Jenelyn

[Jenelyn_O]

Hi Cjpetru,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Best,

Jenelyn