Replacement Nest

[Paul222]

My nest has just stopped working. There was no problem with the circuit and no electrician has touched it. It just stopped working. Can I get a replacement asap please. 

[carguy143]

Hi there,

I just had a replacement heatlink installed. If you view this page you should have a message at the top saying click to book an engineer if your heat link stops working..

https://support.google.com/googlenest#topic=7029097

[Ashepherdson]

This is a user forum, you will need to contact nest support directly at the link below. 

https://support.google.com/googlenest/gethelp?hl=en

[aatienza]

Hey Paul222,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, Ashepherdson.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie