11-15-2021 10:00 AM
I would like to bring to the attention of a Google advisor on here, if they think waiting since 2nd November for a replacement thermostat is the right way to address the situation?
I have checked the RMA number which says I have cancelled the replacement, well I obviously would not do that!
I sent the thermostat back on the 3rd November, and you received the package on the 5th November.
I have contacted support, and they say I have to be patient, how long am I expected to wait.
This is not getting very far, so please can someone make sense of this please?
11-16-2021 08:35 AM
Looks like this forum is as pointless as the support?
Can any advisor please give me advice?
11-18-2021 01:57 AM
Can any advisor explain to me the point of this forum please?
I asked a question 4 days ago, and no reply.
11-18-2021 09:01 AM
For goodness sake, what is the point of this forum if you cannot get an advisor to help?
Monday i posted this question, it's now Thursday, and no reply. I get stupid messages about how wondeful I am with @Kudos' [what on earth they are all about], for heavens sake help out.
11-19-2021 03:35 AM
24hrs, NO reply from an advisor. Why?