Reset password link not being received.

[MelbaDT]

Hi Mrsbee23, 

Thanks for reaching out and sorry for the delayed response. I want to check on this further. 

To confirm — do you have a migrated Google account or a non-migrated Nest one? How are you signing into your Nest app? Is it via the "Sign in with Google" option or the "Sign in with Nest" at the bottom? 

Best, 

Melba

[MelbaDT]

Hey there, 

Checking back in if you still need help with this.

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba