Return

[Bige]

I have been trying to send my thermostat back and I was told that I would get an email with the return label but it's been a few hours now and still no return label. Can I get some help with this?

[Ashepherdson · Accepted solution]

Hi there, 

This is a community forum , you would need to contact Google support as we are not employees.  

https://support.google.com/googlenest/gethelp?hl=en

[Jake]

Hey Bige,

I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Thanks so much Ashepherdson for the help.

Best regards,
Jake

[Jake]

Hey Bige,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake