10-17-2022 11:35 AM
I have a Safety Temperature set on my Next Thermostat. I understand that an alert will be sent to me if the temp in my home goes below the setting. I would like everyone in the Household to get the alert if this happens. Does anyone know if the alert goes to everyone, or just to the person who set up the thermostat? If the latter, how can I set it so that everyone gets the alert?
10-17-2022 02:32 PM
Hi @tomasdelrio - you would need to go on each person‘s individual mobile device to make sure that in the notification settings in the phone settings app are turned on specifically for that app. Then you will want to double check and make sure that inside the Google home app that the notifications have also been turned on. That double check will ensure that notifications are properly sent. Sadly, you can’t do that all from one phone or device
Hope this helps!
10-21-2022 08:39 AM
Hi tomasdelrio,
I just wanted to jump in real fast to see if you saw MrVacca's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
Jeff
10-24-2022 11:02 AM
Hey tomasdelrio,
I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.
Thanks,
Jeff
10-25-2022 05:34 PM
Hi folks,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks,
Mel