Scan code is erase from camara

[Laxmi1]

The scan code is erase from my camara

[MplsCustomer]

@Laxmi1 

Is the 6-character alphanumeric Setup Code also erased on your camera? It is printed above or below the QR code somewhere on the back or bottom of your camera, or on the base, depending on which camera you have. You need one or the other to install or re-install your camera.

[Jenelyn_O]

Hi there,

Thanks for reaching out. I'm sorry for the delay. I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate the input, @MplsCustomer.

Best,

Jenelyn