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Security key has a hyphen

Shoupda46
Community Member

Just bought the house. Has nest thermostat E. I have zero documentation on this thermostat and never used one before. I was able to get it connected to my WiFi, have the Nest App on my iPhone ( IOS15). Pulled up the security key and it has a hyphen (-). The keyboard on the app has no provision for a hyphen to input the security key. What do I do now? Very frustrating. Anyone figure this out? 

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