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Setting Up a New Account on a Previously Installed System

Community Member

I am setting up a new account and reset the devices to factory setting. My learning thermostat will not connect to wifi, despite wifi functioning well for all other devices. I can't get past this screen to 1) manually enter my network name or 2) set it up without wifi. Please help.




Community Specialist
Community Specialist

Hi, everyone. 
In an effort to keep content fresh on the forums here and prioritize current issues, I'm going to go ahead and close up this thread. If you have any outstanding issues from this post or any other problems, please feel free to open up a new discussion.
- Jeff