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Short cycling 3 years after Nest install

Garrett812
Community Member

Hoping someone can help me here.  I'm out of ideas.  I’ve had a Nest 3rd gen thermostat for 3 years. Starting this cold season, I noticed that whenever the thermostat would call for heat, quite often the furnace would kick on like normal, run for about 5 min, then it would shut off and start its heating cycle again but this time stay on until it reaches temp.  Occasionally it will short cycle a couple times in a row.  The thermostat doesn’t put out any errors or anything.  It just remains orange and is acting like the nothing happened.

I remember this being and issue when I first installed it.  It would constantly short cycle until I finally hooked up a C-Wire and then it worked perfectly until now.  I called Nest and they informed me that it appears to be inconsistent voltage to the thermostat.  So I replaced filters, the furnace transformer, the fuse, and ran a new wire.  I also grabbed a new Nest thermostat and as soon as I hooked it up, the thing just said low battery and didn't seem to want to charge with the C-Wire hooked up.  I sent that back since that didn't seem to be the issue.  I even just spent $200 on a new control board and replaced that.  Not much else I can do and it is STILL short cycling.  

While Nest just says it’s the voltage from the furnace, I’ve pretty much run out of things to replace (to my knowledge). Has anyone run into this issue and have you found a resolution? What else could this be?

7 REPLIES 7

Houptee
Bronze
Bronze

Sounds more like a furnace problem not thermostat.

You would have to go to the furnace remove cover, put a clamp on the door switch to depress the switch. The use jumper wire with alligator clips on R to W. Sit there and watch it run if it shuts down with the jumper then it is internal issue with the furnace.

Look for LED fault codes.


Houptee -- NJ Master HVAC Licensed Contractor

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

I wanted to ensure that everything was covered here.

Thanks for your help here, @Houptee.

I appreciate all the steps you've taken, @Garrett812. Were you able to try the steps suggested by Houptee? I'd be glad to hear from you; we'd like to make sure everything is diagnosed properly.

 

Please let us know how it goes.

 

Regards,

Mark

Seems like it might be a flame sensor.  I ordered one that should be arriving today.  I’ll update with the outcome.

Markjosephp
Community Specialist
Community Specialist

Hi Garrett812,

 

Thanks for the update. I'm glad to hear that you've sorted it out. Please keep us posted on how it goes, as we would be glad to know what the results will be.

 

Best regards,

Mark

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Mark.

 

Thanks,
Archie

Garrett812
Community Member

Turned out it was the flame sensor.  I’m all set.

aatienza
Community Specialist
Community Specialist

Hey Garrett812,

 

Gotcha — let us know if you have other questions as I'll be locking the thread after 24 hours.

 

Thanks,

Archie