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Should be compatible

Mongochromatic
Community Member

16665477096697247456445167135215.jpg

Triple checked my wiring before ordering nest thermostat, as it was listed as compatible. Once I tried to add it to Google home, it was listed as not compatible. 

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Mongochromatic,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with setting up your Nest Thermostat. I'd love to know more about this and I have a few questions:

 

  • What type of Nest Thermostat do  you have?
  • How is your Nest Thermostat wired?
  • What wires did you select on the Google Home app?

Looking forward to your response.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hey Mongochromatic,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

 

EdwardT
Community Specialist
Community Specialist

Hi Mongochromatic,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward