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Sold the home, how to delete the nest account

iftiwork
Community Member

How do I cancel my nest account so the new home owner can configure with their id?

4 REPLIES 4

Ryan_G
Community Specialist
Community Specialist

Hey iftiwork,

 

Thanks for reaching out and we're sorry for the delay.

 

Before transferring your Nest Thermostat to a new owner, there are a couple of things you could do to put it on the default stage:

Once you're done, that's it. Your Nest Thermostat is ready to be with the new owner.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey iftiwork,

 

I just wanted to follow up and see if you're still in need of help? Please let me know, as I would be happy to answer any questions you may have.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Have a great day.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

It looks like we haven't heard back from anyone so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

 

Have a great day.

 

Best regards,

Ryan