Special pricing for replacement of older generation nest thermostats

[Rsorrell88]

I own five nest thermostats, older generations. On the website it’s only permitting me to purchase three at a discounted price. How can I purchase two more at the discounted offered price?

[Derickf]

Hi @Rsorrell88,

Thank you for posting in the community. I’m sorry to hear that you can only claim the promotion for three of your five Nest Learning Thermostats affected by the end of support. Don't worry, help is here.

To gather the necessary information, please answer the following questions:

• Could you please tell me where you are located?
• Are the devices active on your Nest account?

I'll be waiting for your reply.

Best regards.

Derick.

[Rsorrell88]

Homes and offices in Columbus, Ohio and Ft Myers, Florida. Yes, all active on my Nest account.