Stop Nest Spam

[Chillichinchill]

Every other time I open the Nest app, I am greeted with Spam for nest rewards. How do I stop this? I don't want to enter the program and I'm tired of the spam delaying my interactions with my thermostat. 

[Derickf]

Hi @Chillichinchill,

Thanks for posting in the community. I’m sorry for this situation that you’ve been experiencing when you open the Nest App and receive a screen promoting the Rush Hour Rewards.

To disable the notifications, you can follow the next steps:

• In the Nest App:
  • Open the Nest App and go to Settings.
  • Select notifications.
  • Choose the Nest product you want to change notifications for, or select options for Nest Home Report or Rush Hour Rewards. Each item in the list will have different notification options, which are summarized below.

If you have any other questions, you can keep posting.

Regards,

Derick.

[Chillichinchill]

Hi @Derickf ,

Thanks for the suggestion. Unfortunately I don’t have any options for notifications involving the spam rush rewards. If I follow this step: 
Nest app -> Notifications-> Thermostat-> I only have reminders for air filters. 
If I go to Nest app -> Rebates and awards -> it only shows me that I am eligible for rush hour and takes and gives me a generic web link for support. 
Neat App -> Heat and air  -> select thermostat -> there are no settings for the spam messages of rush hour rewards.

[Derickf]

Hi there!

Thanks for your reply. I understand that there is no option available in the Nest App to disable the Nest Renew notifications. Your feedback is invaluable to us and helps us identify areas for improvement. Then here I send you the feedback form where you can put your suggestions and share your experience.

Best regards,

Derick.