I wanted to follow up and see I could be of any help. I found an article with more details on the Sunblock feature. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
I am truly sorry for the trouble and frustration that you are having with the device. I understand that is not the most ideal situation, and I am more than happy to assist. Since you have exhausted all troubleshooting steps, I would like to escalate this to a higher team.
If you could please fill out this form, our Team would then be in contact with you for additional support. Please let me know if you have any questions from here as well.
Thank you so much for filling out the form. Our Team will be in contact via email from here. Please be on the lookout for that, and let me know if you have any questions from here. I would be happy to review.
It looks like Jake was able to help out marcoinkent, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
