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Switched carrier

Dc2logan
Community Member

Switched from Verizon to xfinity. Lost alexa ability to control the nest. I tried everything. What can I do?

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Dc2logan,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Nest Thermostat using your Alexa. I'd love to know more about this. Can you still control your Nest Thermostat using the Google Home app? If you haven't yet, you could follow the steps on this link to enable the Google Nest skill for your Amazon Alexa.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Dc2logan,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Dc2logan,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward