System Boiler to Combi

[fayecb]

I already had the Nest thermostat used on my system boiler. We've now changed to a new combi boiler. Do I have to do anything on my Nest App? Thank you

[zoeuvre]

Hi fayecb. 

Thanks for posting here in Community forum, and I'm sorry for the late response. 

Yes, you will need to redo all the setup from the start on the Nest app after you change your boiler since you will be programming your Nest Thermostat to work with your new system. You have to first factory reset the Nest Thermostat and remove it from the app before you make changes to your system, then set it up again like a brand new Nest Thermostat, and then add it back to your Nest app.

Let us know if that helps.

Best,

Zoe 

[zoeuvre]

Hi there,

I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.

Thanks,

Zoe 

[zoeuvre]

Hello fayecb, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.

Regards,

Zoe