THERMOSTAT-SCHEDULING

[Jake57]

I have set up a schedule for my thermostat (0700 18C and 1900 19C) but the heating comes on at all times of the day and night - expensive.  As I understand it the schedule is to enable the heating to reach the temperature I have set by the time scheduled.  I suspect I need to turn on the scheduling I have loaded but have not found a way to do this.  Any ideas?

I have now turned off the heat mode and the learning capabillity and resorted to Eco.  

[Jenelyn_O]

Hi Jake57,

Thanks for reaching out. A few questions: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Could you please confirm if you see your schedules created on the actual thermostat device? Do you notice some messages or code on your thermostat or on the app?

Best,

Jenelyn

[Jenelyn_O]

Hello Jake57,

I wanted to follow up if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks, 

Jenelyn

[Jenelyn_O]

Hi there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn