Temperature 2° higher

[MrDeliK]

Hi my nest learning thermostat is showing current temperature approximatively 2° more than the real temperature.
I have some other sensors and they all show me a temperature 2° below what the nest is showing.

I tried to reinitialize the thermostat but no luck.

[RXShorty]

Hi @MrDeliK 

I have read somewhere it is the internal WiFi that is causing some heating issues.
Do you have the possibility to change from WiFi, from 5Ghz to 2.4Ghz for example? 🙂

[MrDeliK]

Yes, i just tried 🙂 we will see

[MrDeliK]

after some hours it's a bit better but now i have 1.5 

[MrDeliK]

So after almost 24h and the wifi disabled, i still have the same issue

[MrDeliK]

After 24h of no WiFi 

I have now 1° above.

I'll try to reactivate it

[RXShorty]

Hi @MrDeliK 

Thanks for sharing.

Interesting... do you have some other devices up close to the Nest which can interfere somehow?

[aatienza]

Hey MrDeliK,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, RXShorty.

Thanks,

Archie

[MrDeliK]

i moved the thermostat so not anymore 😕

[Markjosephp]

H folks,

I definitely wanted to stop by and see how I could help.

@RXShorty, thanks for the assistance.

I appreciate the followup. @aatienza and @EmersonB.

@MrDeliK, thanks for letting us know. Have you tried restarting your Nest thermostat? It would help to refresh and to re-calibrate the temperature. Also, how are the readouts after moving it? Were there any changes?

Looking forward for your response.

Best regards,
Mark

[MrDeliK]

I restarted it and refreshed it 

No changes 😕

[Markjosephp]

Hi there,

Thanks for getting back, and I'm sorry to hear that the issue still persists. Let's sort this out.

Please double-check the following information:

1. Go to Settings > Technical Info >Power.
2. Get the values of the following:
   • VIN
   • VUSB
3. If you have a room thermometer, Take a photo of the thermometer next to the Nest thermostat. Both the thermometer and thermostat screens should be visible in the photo and show the difference in each other’s readouts.
4. Enable Sunblock in the Nest Sense settings.

I'll look for your response.

Best regards,

Mark

[aatienza]

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Mark.

Thanks,

Archie

[aatienza]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie

[EmersonB]

Hi everyone,

@MrDeliK I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

Thanks for your help, Archie and RXShorty.

Regards,
Emerson

[MrDeliK]

Hi
sorry for the late answer.

Yes, at least it's a part of the problem. Now i turn arround 1, 1.5° more than the other sensors.

I guess i can say it's "acceptable" knowing that the Nest Learning Thermostat round number to a precision of 0.5.

I didn't said it before because i thought it didn't matter but the thermostat is on the Nest stand and not on the wall.