Terrible experience unenrolling Rush Hour Rewards

[WarpedTrekker]

I can't be the only one wanting to unenroll from Rush Hour rewards. The experience is terrible. Why is there no option in the Nest app or Google Home? Calling into this blantlt stupid tech support that is overseas with people that don't understand is ridiculous. They put me on hold, then transfer then put on hold again. Just get my account open and press the button to unenroll. It should be quick. 

[Markjosephp]

Hello WarpedTrekker,

I'm sorry if you have to go through this, and we'd like you to have a better experience.

I'd be happy to take a look into this for you. Please fill out this form and let me know once you're done.

Best regards,

Mark

[EdwardT]

Hi WarpedTrekker,

I'm checking back in. Were you able to fill out the form? Let us know if you have questions and we'd be glad to assist you.

Thanks,

Edward

[WarpedTrekker]

I have now filled it out.

[EdwardT]

Hi WarpedTrekker,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

Thanks,

Edward