Terrible product

[Paul30]

This is a terrible product,  I purchased 3 units and 2 after only 3 months have stopped working.  Filed a warranty claim and they want to put a $250.00 on a credit card before Nest will send a replacement.  Poor service.  I will also be contacted Amazon to complain about Nest.

[Markjosephp]

Hello Paul30,

Thanks for reaching out to the Google Nest Community Forum. I'd be happy to take a look at this for you.

Could you please share with me your support ID number? I'll look forward to your response.

Regards,
Mark

[Markjosephp]

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Jenelyn_O]

Hey Paul30,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Best,

Jenelyn