Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with replacement back plates, as I would be happy to take a closer look and assist you further.
Yes, I still have a problem because I cannot find the replacement back plate anywhere. The customer service told me I have to buy a whole new thermostat, which seems a bit too much…
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
