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Thermostat compatibility

Philsiani
Community Member

Before purchasing I tested for compatibility with my system wiring and was told it was compatible. However, when testing during install was told it wasn’t. I am running a single stage hearing/ cooling system. Here is a pic of the wiring connections which are G, W, Y, R and Rc. Thank you.

image.jpg

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry to hear about the trouble. I wanted to follow up and see I could be of any help. I found an article with more details on compatibility. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,


I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Markjosephp
Community Specialist
Community Specialist

Hi Philsiani,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.

 

Thanks,

Mark