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Thermostat doesn't stop running.

Sambar003
Community Member

My heater will run until it reaches the desired temperature and then it shuts off for about 30 seconds before turning back on. Then it will run the fan nonstop. The thermostat says it'll take 2+ hours to reach temperature but it's already there. The only way to fix it is to change it from heat to off or if that doesn't work cut power to the furnace. 

1 REPLY 1

cifuentesj
Community Specialist
Community Specialist

Hi @Sambar003,

 

Thank you for reaching out and the comprehensive information you've provided. I understand that you are experiencing some temperature issues with your Nest Learning Thermostat 2nd generation when your heater reaches the desired temperature and you see a message that states it will take 2 hours to achieve. I'm here to help you find a solution together.

To assist you with the best solution, I would like to get a bit more information:

  • What are the troubleshooting steps you've already tried?
  • When did the behavior start?
  • Can you send me a photo of your C wire?

 

Please keep me posted.

 

Warm regards,

Jeremy.