Having issues. I've downloaded the App signed in etc followed the instructions to plug in the thermostat etc.. I keep getting the download logo on the thermostat. Even after resetting it I can't link it in the app on my mobile tried the turn off and on reboot, sit it next to the router reset router etc etc etc .. but still the download logo appears on the thermostat.. any help would be appreciated..
I am having the same problem. I couldn’t connect to the network so I gave up trying and did a factory reset. Didn’t work so I reinstalled the app and removed the nest. Now it’s stuck on the download icon and I can’t pair it with the app. It’s ridiculous and have seen so many similar posts.