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Thermostat failure, my 2year 4month old 3rd Gen. Thermostat suddenly went blank.

TonyG1
Community Member

I carried out all the recommended procedures, no change.  I then connected the stat. to a USB power source and within a few seconds it said "reconnect me to the base".  I did so and it is now running, but for how long?

Does this mean I need a new battery? how long do the original ones last? and if needed where do I obtain a 'pucker' Nest battery?  I see many on offer but at varying prices many must be 'Chinese Knockoffs'. and from experience these do not have longevity.

Help appreciated please.

Tony

 

4 REPLIES 4

Cip54
Community Member

do you have a C wire? what is your heating/ac configuration?

 

Jeran
Community Specialist
Community Specialist

Hey there TonyG1,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, Cip54!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there TonyG1,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba